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Phone lines closed 10 July from 10:45am to 12 noon

Due to staff training, our customer service centre phone lines will be closed today (Thursday 10 July) from 10:45am to 12 noon.

If your call is not urgent, please call us after 12 noon. You can also search this website to check whether your query can be answered online.

For council house repairs - in the event of an emergency - please call (01788) 533888.

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Performance and strategy

Annual Performance Report

How the the council is delivering the corporate strategy

Corporate Peer Challenge

Findings of the Corporate Peer Challenge

Corporate Strategy 2025-35

Our Corporate Strategy 2025-35

Equality and Diversity

The council is "excellent" against the equality framework for local government

Our corporate values

Our values summarise our "can do" approach

Performance dashboard

Our key performance indicators and key statistics

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